大家怎么说
我们读者的评分以及交易所 App 用户的最新评价。
Freekonomist 读者评分
给这家交易所打 1 到 5 星,并简单说说原因。每个账号评一次,可以修改。不计入评分。
App Store 评价
最近 40 条评价:平均 ★ 2.8,投诉(1–2 星)占 55%。 🇺🇸 🇨🇦 🇦🇺
they hide usdc deposits
With CoinBase One, you get no fee deposits when transferring directly to USDC. use to be a simple easy to see switch you would turn on. Now the recent app update hides the deposit to USDC and makes it much easier to miss. just made a K deposit and they took almost $26 from me in fees so close to going to a different exchange. if it smells like bait looks like bait, yes, its a switch. over 100k in a year and they do this now
wolfman_4_ever · 🇺🇸 2026-10-19 · App Store ↗Terrible customer service
Fees are crazy. Customer service is absolutely useless. Bunch of bots. Restricted my account for a whole month to “protect” me from scammers even though I had previously sent coin to the same wallet multiple times. Customer service was useless and even after verifying my identity and answering their tedious questions they denied to lift the restriction.
xhitmanx3gx · 🇺🇸 2026-10-19 · App Store ↗Scam
Coinbase makes it easy to take money out of my account but doesn’t give my money back that they took. It’s a huge scam I never approved a 299.99 charge. They take money fast but act like they need to walk to a bank across the country to give me my money.
559jacob · 🇺🇸 2026-10-19 · App Store ↗查看全部评价(40)
Don’t invest in crypto
Your an idiot if you invest in crypto. Don’t do it
Andy19785463 · 🇺🇸 2026-10-18 · App Store ↗Portfolio graph issues
The graph on the home page of the app is days, sometimes up to a week, behind real time data. Why is it so hard to get this to work correctly?
Thunder0ne · 🇺🇸 2026-10-18 · App Store ↗Fast secure platform
Customer service is also secure and efficient.
Ava Itunes · 🇺🇸 2026-10-17 · App Store ↗Horrible Trading Experience
Coinbase is terrible if you want to actually trade or transfer. They have constant lies about funds being available instantly, yet when you try to transfer the supposedly “available instantly” coins you find that only a fraction of that is actually useable. Then when you realize you cannot even transfer due to their idiotic holds on YOUR coins, you cannot even withdraw them until you wait a sizable about of time. Not to mention the insane fees, do not download this app.
Jamuek · 🇺🇸 2026-10-17 · App Store ↗Reese Campbell
Been with Coinbase since 2012 when there was only bitcoin and eth available lol yea Reese a OG
MauriceCampbell · 🇺🇸 2026-10-17 · App Store ↗Buggy software
Home Screen not updating portfolio value, neither are rewards, shows zero.
Junk Review · 🇺🇸 2026-10-16 · App Store ↗Easy and safe
I love Coinbase. Making money now incredibly
S09796525s · 🇺🇸 2026-10-16 · App Store ↗Just lost 500 because it decided to tell me to update the app mid trade.
Well. Just lost 1k. Turned 500 into 1k but because Coinbase decided to pause my app while trading to make me update. I was not able To cash out and lost it. Thanks.
Breydonnn · 🇺🇸 2026-10-16 · App Store ↗Absolutely sucks
Waiting period is ridiculous. Absolutely hate this app!
RvBk209 · 🇺🇸 2026-10-16 · App Store ↗Simple and Reliable
Very easy to use and love the way it flows from one screen to the next.
innatedennis · 🇺🇸 2026-10-15 · App Store ↗New coin trading
There is so much lagging that I can’t sell a coin before I’ve lost over 2000 dollars
Coin base is going downhill · 🇺🇸 2026-10-15 · App Store ↗Fake
Rip off they just took my money locked me out they are fraud
ripacunthole · 🇺🇸 2026-10-15 · App Store ↗Bad updates
Why is XAN number one on the spot list when sorted by volume? This is the 3rd or 4th update since it caused this and still not resolved.
ReviewerTJ1111 · 🇺🇸 2026-10-15 · App Store ↗Did me wrong too!
I sent Coinbase 4 months of bank statements then they wanted front and back of my drives license, supposedly to prove I was not a criminal after scammers stole 10s of thousand worth of my money from me. Then they had me send my SS # because government required it I still have165,000+ in my account witch they now are threatening to close my account and leave me high and dry. Well there are a number of class action suit against Coinbase so I may have to jump in.
foff foff foff · 🇺🇸 2026-10-15 · App Store ↗Steals $ doesn’t allow you to withdraw
They steal your deposits and secretly removed the option to withdraw money from the app. Avoid at all costs!
Dexter2020ffvbbooi · 🇺🇸 2026-10-15 · App Store ↗Transfers
Why does this app say instant transfers but is not instant transfers. It takes business days for money to clear. False advertising
Mr. Inquire · 🇺🇸 2026-10-15 · App Store ↗Top notch
Excellent and easy to use app. AAA+++!!!
rare coin collector · 🇺🇸 2026-10-15 · App Store ↗Force
For people who have goofy names don’t download this as it forces you to use id for bank name which for people like us is different
Bootie snatcher · 🇨🇦 2026-10-15 · App Store ↗F’d up latest release
The new release on 10/14/26 is totally jacked. Balance on my derivatives account is NOT accurate and I’ve noticed several other errors for gain/loss figures since the update. Please fix ASAP or I will be forced to go back to Binance or maybe I’ll transfer everything to Robinhood and never look back.
ipadaddicts · 🇺🇸 2026-10-14 · App Store ↗Easy to work with
Easy to buy and sell. Almost intuitive.
Dan in Anchorage · 🇺🇸 2026-10-14 · App Store ↗Great app
Easy to use and fast cash outs best crypto app out.
tyrentp · 🇺🇸 2026-10-14 · App Store ↗Impossible to login On New device
Procedure to try login after switching to new phone is impossible. I just want to login
oscarmiranda · 🇺🇸 2026-10-14 · App Store ↗Good when it works
Awesome when everything goes smoothly. But things always seem to go wrong at the worst possible time and most of the time, customer service is useless. it will glitch and when your buying crypto switch from debit card to bank account. Then they lock your funds for 2+ weeks. with debit card, its instant. i wish i could refund every penny i have given these scum bags.
kingtedrick · 🇺🇸 2026-10-14 · App Store ↗Best cryptocurrency recovery platform, thanks to these developers!!
I never thought I would find myself in a situation where I had lost money through an online crypto platform that claimed to be trustworthy. I was disappointed, and unsure of what to do next. After searching for possible solutions, I came across a website that claimed to specialize in crypto recovery. At first, I had already lost trust in online services. I decided to email him at Cybertech10007@ gmailcom, their process is the best! Thankfully, I was able to get help with my recovery process.
James lucaz · 🇺🇸 2026-10-14 · App Store ↗Horrible
Just use phantom wallet, coin base take like 2 weeks to even use the money you put in, then another 2 weeks to take it out the money you make, then charges a bunch of fees on top
CoinbaseHeadquaters · 🇺🇸 2026-10-14 · App Store ↗Please
support answered my question in the in-app chat the same day
Dying hq · 🇺🇸 2026-10-13 · App Store ↗The app is not working
My Coinbase app didn’t open and it keep saying Check your internet connection
Jinadex · 🇺🇸 2026-10-13 · App Store ↗Coin base has stolen money from my account
Coinbase I am in the process of creating a fraudulent dispute case against your company you have stolen funds from me with unauthorized charges, I was being charged for coinbase 1 for over a year with no knowledge to my own I’m sure they are stealing from others as well. Check your accounts people, this company are thrives on stealing peoples funds and crypto
Shane22o · 🇺🇸 2026-10-13 · App Store ↗Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise.
Please read carefully, I lost my money few weeks ago in bitcoin investment. | lost over £145,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had to reach out a recovery experts at ForensicRecovery01@ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.
Luca Theo · 🇦🇺 2026-10-13 · App Store ↗SCAM Coinbase Wallet
I have money in the account and can not get it out
Grdapple · 🇺🇸 2026-10-12 · App Store ↗App Store 最新评价原样展示:我们不编辑也不挑选。评价本身不计入评分,App Store 平均分计入。
牌照
25 / 25交易所在哪里合法运营:来自监管机构登记册的牌照和注册,减去禁令和罚款。
已在监管机构登记册中确认
- 🇱🇺 卢森堡牌照Commission de Surveillance du Secteur Financier (CSSF) · Coinbase Luxembourg S.A. (LEI 984500F14CA4571AAC11)来源 ↗
- 🇬🇧 英国注册Financial Conduct Authority (FCA) · CB Payments Ltd (trading as Coinbase) · № FRN 900635来源 ↗
- 🇬🇧 英国牌照Financial Conduct Authority (FCA) · CB Payments, Ltd (trading as Coinbase) · № FRN 1045733来源 ↗
- 🇺🇸 美国牌照New York State Department of Financial Services (NYDFS) · Coinbase, Inc. · № BitLicense 122466; NY MTL MT 103755来源 ↗
- 🇺🇸 美国牌照New York State Department of Financial Services (NYDFS) · Coinbase Custody Trust Company, LLC · № NMLS 2455008来源 ↗
- 🇺🇸 美国牌照Commodity Futures Trading Commission (CFTC) · Coinbase Derivatives, LLC (formerly LMX Labs/FairX)来源 ↗
- 🇧🇲 百慕大牌照Bermuda Monetary Authority (BMA) · Coinbase Bermuda Limited · № 202302164来源 ↗
- 🇧🇲 百慕大牌照Bermuda Monetary Authority (BMA) · Coinbase Bermuda Services Limited · № 202302681来源 ↗
- 🇸🇬 新加坡牌照Monetary Authority of Singapore (MAS) · Coinbase Singapore Pte. Ltd.来源 ↗
- 🇨🇦 加拿大注册Canadian Securities Administrators (OSC principal regulator) · Coinbase Canada Inc.来源 ↗
- 🇯🇵 日本注册Financial Services Agency (Kanto Local Finance Bureau) · Coinbase K.K. (Coinbase株式会社) · № Kanto Local Finance Bureau No. 00028来源 ↗
- 🇦🇪 阿拉伯联合酋长国牌照Virtual Assets Regulatory Authority (VARA) · Deribit FZE (Coinbase-owned Deribit)来源 ↗
自称持有,未在登记册中确认
- 🇺🇸 美国牌照State money transmission regulators (NMLS ID 1163082) · Coinbase, Inc. · № NMLS 1163082来源 ↗
- 🇺🇸 美国注册Financial Crimes Enforcement Network (FinCEN) · Coinbase, Inc.来源 ↗
- 🇺🇸 美国原则性批准Office of the Comptroller of the Currency (OCC) · Coinbase National Trust Company来源 ↗
- 🇨🇦 加拿大注册Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) · Coinbase (entity not named in source)来源 ↗
- 🇦🇺 澳大利亚注册Australian Transaction Reports and Analysis Centre (AUSTRAC) · Coinbase Australia Pty Ltd来源 ↗
- 🇦🇺 澳大利亚牌照Australian Securities and Investments Commission (ASIC) · Coinbase Australia Pty Ltd来源 ↗
- 🇮🇳 印度注册Financial Intelligence Unit - India (FIU-IND) · Coinbase (entity not named in source)来源 ↗
- 🇦🇷 阿根廷注册Comisión Nacional de Valores (CNV) · Coinbase (entity not named in source)来源 ↗
- 🇮🇪 爱尔兰牌照Central Bank of Ireland (CBI) · Coinbase (entity not named in source)来源 ↗
- 🇹🇷 土耳其申请中Capital Markets Board (SPK/CMB) · Coinbase来源 ↗
监管行动
- 🇺🇸 美国罚款 · 2023-01Jan 2023: NYDFS consent order - $50M penalty plus $50M compliance investment for AML/BSA and cybersecurity failures来源 ↗
- 🇺🇸 美国案件已结 · 2023-06Jun 2023: SEC sued Coinbase (unregistered exchange, broker, staking); case dismissed with prejudice Feb 2025来源 ↗
- 🇺🇸 美国禁令 · 2023-06Jun 2023: 10 state securities regulators (AL, CA, IL, KY, MD, NJ, SC, VT, WA, WI) took actions incl. cease-and-desist orders against Coinbase staking program来源 ↗
- 🇺🇸 美国警告 · 2025-04Apr 2025: Oregon Attorney General sued Coinbase under Oregon securities law over sale of unregistered crypto assets来源 ↗
- 🇺🇸 美国罚款 · 2021-03Mar 2021: CFTC ordered Coinbase to pay $6.5M for false/misleading reporting and wash trading (2015-2018)来源 ↗
- 🇳🇱 荷兰罚款 · 2023-03Jan 2023 (published Mar 2023): DNB fined Coinbase Europe EUR 3,325,000 for offering crypto services without registration until Sep 2022来源 ↗
- 🇬🇧 英国罚款 · 2024-07Jul 2024: FCA fined CB Payments Ltd GBP 3,503,546 for onboarding 13,416 high-risk customers in breach of a voluntary requirement来源 ↗
- 🇮🇪 爱尔兰罚款 · 2026-01Nov 2025: Central Bank of Ireland fined Coinbase Europe EUR 21,464,734 and reprimanded it for transaction-monitoring AML failures (2021-2025); confirmed by High Court Jan 2026来源 ↗
储量
8 / 20Proof of reserves(储备证明):有没有、谁审核的、有多新,以及币是否足以覆盖每位客户的余额。
安全
7 / 15历史上的黑客攻击、客户是否获得全额赔付,以及保险基金。
黑客攻击
- 2025-05-15$311.2百万 · 客户已获全额赔付In May 2025 bribed overseas support agents leaked customer data used for social-engineering thefts; no keys or passwords were compromised, and Coinbase voluntarily reimbursed affected customers, paying $311.2M in 2025 (8-K estimate $180-400M).来源 ↗
- 2021-10-01— · 客户已获全额赔付Between March and May 2021 attackers abused Coinbase's SMS account-recovery flow to drain at least 6,000 customer accounts (disclosed Oct 2021); Coinbase committed to reimburse the full value, total amount not disclosed.来源 ↗
保险基金
该交易所未披露保险基金。 来源 ↗
流动性
8.6 / 15BTC 订单簿在 ±2% 范围内的真实深度,以及合约持仓量。
大家怎么说
8.3 / 10各国 App Store 评分,按评论数量加权。
🇺🇸 ★ 4.68 (1,797,927)🇬🇧 ★ 4.59 (185,492)🇫🇷 ★ 4.56 (47,972)🇩🇪 ★ 4.44 (43,957)🇪🇸 ★ 4.56 (34,839)🇦🇺 ★ 4.51 (32,005)🇮🇹 ★ 4.6 (30,590)🇳🇱 ★ 4.48 (24,077)
网上怎么说
Over the last six months, user reviews show a mixed picture: reviewers praise Coinbase’s accessible, easy-to-use app, while complaints cluster around account restrictions, withdrawals, verification, support and fees. App-store ratings are generally strong, but individual reviews describe access and app problems; review platforms and media do not establish how representative those reports are. Recent allegations of concealed hacks are disputed by Coinbase, while regulatory matters remain active in the reporting.
- Some reviewers praise the platform as easy to use and suitable for straightforward crypto buying.
- Coinbase’s app listings show high ratings on Apple’s App Store and Google Play, although reported scores vary by source and product listing.
- Coinbase’s Reddit support thread advertises 24/7 phone and chat support for customers contacting the company through official channels.
- Trustpilot reviewers commonly report delayed or blocked withdrawals, account freezes or closure, repeated verification checks, and difficulty getting useful support. Individual reviews are allegations and do not establish that Coinbase mishandled those accounts.
- Reviewers and app-review summaries cite fees and spreads as costly or unclear; recent Google Play comments also describe sign-in and buying-flow glitches. App ratings are comparatively high, but ratings and review counts vary by store and source.
- In September–October 2026, BlockTower founder Ari Paul alleged Coinbase lost his firm’s $25 million and concealed more than $1 billion in hacks; Coinbase denied concealing hacks and denied losing $1 billion. The allegations remain disputed, and the sources do not establish them as confirmed incidents.
- On regulation, recent reports describe continuing litigation and disputes over Coinbase’s products and regulatory status; they also report earlier settlements or cases separately. These legal developments are distinct from customer-review complaints.
AI 摘要(Perplexity),基于公开来源,截至 2026-10-21。不计入评分。来源: 1 2 3 4 5 6 7 8
其他平台的评价: Trustpilot ↗ · Reddit ↗ · Google Play ↗
意见领袖
暂无数据我们“情绪”页面里的意见领袖怎么评价它:90 天内提及中投诉的占比。
意见领袖还没有提到这家交易所。该板块会自动更新:我们每小时跟踪他们的帖子。
API 可靠性
暂无数据我们自己的检测:交易所 API 是否有响应,统计 30 天。
正在积累检测:至少需要 10 次,目前 1 次。
我们如何评分
- 牌照 · 25 分. 交易所在哪里合法运营:来自监管机构登记册的牌照和注册,减去禁令和罚款。
- 储量 · 20 分. Proof of reserves(储备证明):有没有、谁审核的、有多新,以及币是否足以覆盖每位客户的余额。
- 安全 · 15 分. 历史上的黑客攻击、客户是否获得全额赔付,以及保险基金。
- 流动性 · 15 分. BTC 订单簿在 ±2% 范围内的真实深度,以及合约持仓量。
- 大家怎么说 · 10 分. 各国 App Store 评分,按评论数量加权。
- 意见领袖 · 10 分. 我们“情绪”页面里的意见领袖怎么评价它:90 天内提及中投诉的占比。
- API 可靠性 · 5 分. 我们自己的检测:交易所 API 是否有响应,统计 30 天。
牌照:在欧盟(MiCA)、英国、美国、阿联酋、新加坡、日本、香港、加拿大、韩国、澳大利亚或瑞士持有完整牌照得 5 分,在其他地区持有完整牌照得 3 分,注册(如 FinCEN 或 AUSTRAC)得 1.5 分,提交申请或获得原则性批准得 0.5 分。每个国家只计最好的一条记录,且必须在监管机构登记册中得到确认。过去 3 年内每项监管禁令、罚款或警告扣 2 分,总计最多扣 8 分。
储备:公布储备证明得 4 分;zk 证明 6 分,经审计的默克尔树或上市公司经审计的财报 4 分,未经审计的默克尔树 2 分;快照不超过 45 天得 4 分,不超过 90 天得 2 分;BTC、ETH、USDT 和 USDC 中最低覆盖率达到 100% 以上得 6 分,95% 以上得 3 分。
安全:10 分起,每次客户获得全额赔付的黑客攻击扣 2 分,未获赔付扣 6 分;5 年以前的攻击按一半计算。如果保险基金可通过 API 或链上核实,加 5 分;如果交易所只公布金额,加 3 分。
如果某个板块暂时没有数据,就不计入,总分按现有板块重新换算为 100 分。读者评分单独显示,不计入总分,因此无法被操纵。
来源:监管机构登记册(ESMA、FinCEN、AUSTRAC、VARA、MAS 等)、各交易所的 proof of reserves 页面、 Powered by CoinGecko (深度和持仓量)、Apple App Store、各交易所的公开 API、mempool.space、意见领袖在 X 上的帖子。牌照核查于 2026-10-21,数据更新于 .
合作关系不影响评分。我们与其中部分交易所有推广链接,如果你注册,我们可能获得报酬。评分由脚本根据公开数据计算,所有交易所规则相同;方法和来源见下文。这不是投资建议。加密货币交易,尤其是杠杆交易,风险很高。仅限 18 岁以上。
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