Kraken大家怎么说
我们读者的评分以及交易所 App 用户的最新评价。
Freekonomist 读者评分
给这家交易所打 1 到 5 星，并简单说说原因。每个账号评一次，可以修改。不计入评分。
App Store 评价
最近 40 条评价：平均 ★ 4.5，投诉（1–2 星）占 10%。 🇺🇸 🇬🇧 🇨🇦
Best app evr!!
Very user friendly and anything you don’t understand, they hold your hand until you do, so thank you, thank you for your help and patience with me. I was blind and because of Kraken, I can see😃
Creditguyai · 🇺🇸 2026-10-19 · App Store ↗查看全部评价（40）
Excelente
Aplicación intuitiva, fácil de usar, muy rápida.
Chechan Medina · 🇺🇸 2026-10-18 · App Store ↗Support is slow
I used to love kraken but when your funds are held and it’s all the money you have and it’s been the better part of 5 days and support still hasn’t gave me answers it makes me want to never use the platform again this will be my last time use ing the app for sure
Derjcn · 🇺🇸 2026-10-18 · App Store ↗Amazing!
I’ve used a handful of exchange apps, wallets, dapps…Kraken is the most user friendly and easiest to use by far!
jaker85! · 🇺🇸 2026-10-18 · App Store ↗great app
really enjoy it so far, and the verification is thorough but accessible.
Kevinlukelewis · 🇺🇸 2026-10-18 · App Store ↗Lovely UI
Also one of the best rates! Almost double the staking % from Coinbase
CloudNine201 · 🇬🇧 2026-10-18 · App Store ↗Very happy
I recently sent money on crypto.com and it cost me and arm and a leg after being referred to this site from friends it will be my site of choice
G crv · 🇨🇦 2026-10-18 · App Store ↗Terrible
Finally started making money from it than it would tell me I couldn’t pull my money out, than it would say cant get a pricing, this app takes your money ! Don’t expect to make anything without the app making that you can’t take money out when you finaly make a profit than taking half when you want to pull it out. Ridiculous and NOT HAPPY!!
pffft waste · 🇨🇦 2026-10-17 · App Store ↗Awesome Crypto exchange
Easy crypto purchases and interface easy to navigate. Fees aren’t bad as well. Great with big deposits and withdrawal.
TomBradysLegend · 🇺🇸 2026-10-16 · App Store ↗Ruined a good app
The app used to be so good—not cluttered, easy to navigate, and very user friendly. With this recent update, the main page is overrun with twitter/x posts and articles. They’re literally half of the screen. The worst part is, there isn’t a way (that I’m able to find) to hide this unwanted, intrusive, blatantly money-grabbing garbage. The only reason it gets 2 stars is because the app still functions as it did, but the social media posts and “news” articles need to go.
——-SM——- · 🇺🇸 2026-10-16 · App Store ↗Easy to use
I’m new to cryptocurrency but Kraken made it easy to understand what is what.
Zorrito808 · 🇺🇸 2026-10-16 · App Store ↗Very convenient and easy symbol
Best thing you’ll find everything here stock oil, gold selver
jejdidixbdbfgdhsj · 🇺🇸 2026-10-16 · App Store ↗Kraken mobile app review
It’s been fantastic, and easy to use. Kraken is constantly updating the app with improvements to not only functions and appearance, but also with new stocks, stable coins and cryptos. Plus they are constantly offering great deals for fee reductions and way for staking and earning money on your interest.
M.R.Adams · 🇺🇸 2026-10-16 · App Store ↗Kraken
I have been pleased with kraken. It makes it easy to invest in crypto and the traditional markets.
Dwhitbayourunner · 🇺🇸 2026-10-16 · App Store ↗Easy to use, tons of different investments
Would highly recommend
Spendnonkey · 🇺🇸 2026-10-16 · App Store ↗Very strong and smooth service
Smooth and clean service
Lauren Latour · 🇺🇸 2026-10-15 · App Store ↗Wire transfer and Bitcoin purchase
Very quick and confirmed instantly
DeshBec · 🇺🇸 2026-10-15 · App Store ↗Kraken Must Download
Best Crypto trading platform in the United States
omeezyy · 🇺🇸 2026-10-14 · App Store ↗Things are improving
I’m enjoying using Kraken more all the time!!
Solarken · 🇺🇸 2026-10-14 · App Store ↗Easy Exchange
Kraken is one of the easiest and safest exchanges I’ve used and highly recommend for both beginners and advanced or experienced traders on their advanced platform.
Fire caddie · 🇺🇸 2026-10-13 · App Store ↗Kraken is my go to!!
Great experience and easy to navigate!
Cattledoglover · 🇺🇸 2026-10-13 · App Store ↗F
Easy to use kraken plus is worth the $5 a month if you invest regularly
fhdndbndndn · 🇺🇸 2026-10-13 · App Store ↗My funds is stuck
Basically trying to get help to locate my funds says I have funds but can’t trade or withdraw. The help specialist taking forever to get help… leaving a one star because of this.
Noobmark · 🇺🇸 2026-10-13 · App Store ↗Money withdraw situation
It takes no matter what 5-10 days for you to get your own money back and you don’t find that out until after be careful
DukcMySikc3 · 🇺🇸 2026-10-13 · App Store ↗App Store 最新评价原样展示：我们不编辑也不挑选。评价本身不计入评分，App Store 平均分计入。
牌照
23.5 / 25交易所在哪里合法运营：来自监管机构登记册的牌照和注册，减去禁令和罚款。
已在监管机构登记册中确认
- 🇮🇪 爱尔兰牌照Central Bank of Ireland · Payward Europe Solutions Limited (LEI 254900641D8KNHUZYX24) · № C468360来源 ↗
- 🇮🇪 爱尔兰牌照Central Bank of Ireland · Payward Global Solutions Limited (LEI 9845003D98SCC2851458) · № C559106来源 ↗
- 🇨🇾 塞浦路斯牌照Cyprus Securities and Exchange Commission (CySEC) · Payward Europe Digital Solutions (CY) Limited (ex I.F. Greenfields Wealth Ltd) · № 342/17来源 ↗
- 🇬🇧 英国注册Financial Conduct Authority (FCA) · Payward Ltd. · № FRN 928768来源 ↗
- 🇬🇧 英国牌照Financial Conduct Authority (FCA) · Payward Services Limited · № FRN 1010381来源 ↗
- 🇬🇧 英国牌照Financial Conduct Authority (FCA) · Crypto Facilities Ltd (Kraken MTF/derivatives) · № FRN 757895来源 ↗
- 🇺🇸 美国牌照Wyoming Division of Banking · Kraken Financial (Kraken Bank)来源 ↗
- 🇧🇲 百慕大牌照Bermuda Monetary Authority · Payward Digital Solutions Ltd. · № 202403268来源 ↗
- 🇦🇪 阿拉伯联合酋长国牌照Virtual Assets Regulatory Authority (VARA) · Payward FZCO · № VL/26/10/002来源 ↗
- 🇦🇷 阿根廷注册Comisión Nacional de Valores (CNV) · Payward Trading Ltd. - SSE · № PSAV matrícula 155来源 ↗
自称持有，未在登记册中确认
- 🇮🇪 爱尔兰牌照Central Bank of Ireland · Payward Ireland Limited · № C453020来源 ↗
- 🇺🇸 美国注册FinCEN · Payward Interactive, Inc. · № 31000270997766来源 ↗
- 🇺🇸 美国牌照State regulators via NMLS (NMLS ID 1843762) · Payward Interactive, Inc. · № NMLS 1843762来源 ↗
- 🇺🇸 美国注册SEC / FINRA · Kraken Securities LLC来源 ↗
- 🇺🇸 美国注册CFTC / NFA · NinjaTrader Clearing, LLC (dba Kraken Derivatives US) · № NFA ID 0309379来源 ↗
- 🇺🇸 美国申请中NYDFS来源 ↗
- 🇨🇦 加拿大注册FINTRAC · Payward Canada, Inc. · № M19343731来源 ↗
- 🇨🇦 加拿大注册Ontario Securities Commission / CSA · Payward Canada, Inc.来源 ↗
- 🇦🇺 澳大利亚注册AUSTRAC · Bit Trade Pty Ltd (ACN 163 237 634)来源 ↗
监管行动
- 🇺🇸 美国罚款 · 2022-11Nov 2022: OFAC settlement $362,158.70 for apparent Iran sanctions violations来源 ↗
- 🇺🇸 美国罚款 · 2023-02Feb 2023: SEC settlement, $30M, staking-as-a-service program discontinued for US clients来源 ↗
- 🇺🇸 美国案件已结 · 2023-11Nov 2023: SEC sued Kraken as unregistered exchange/broker/clearing agency; dismissed with prejudice Mar 2025, no penalty来源 ↗
- 🇺🇸 美国罚款 · 2021-09Sep 2021: CFTC $1.25M penalty for illegal off-exchange margin trading来源 ↗
- 🇦🇺 澳大利亚罚款 · 2024-12Dec 2024: Federal Court ordered Bit Trade (Kraken) to pay A$8M after ASIC action over margin product without TMD来源 ↗
- 🇮🇳 印度禁令 · 2023-12Dec 2023: FIU-IND show-cause notice to Payward Trading Ltd; asked MeitY to block Kraken URLs来源 ↗
- 🇵🇭 菲律宾警告 · 2025-08Aug 2025: Philippine SEC advisory lists Kraken among 10 unregistered crypto platforms (sites then blocked by telcos)来源 ↗
按其自身条款不提供服务
🇦🇫 阿富汗🇧🇾 白俄罗斯🇨🇺 古巴🇨🇩 刚果（金）🇮🇷 伊朗🇮🇶 伊拉克🇯🇵 日本🇱🇾 利比亚🇰🇵 朝鲜🇷🇺 俄罗斯🇸🇩 苏丹🇸🇸 南苏丹🇸🇾 叙利亚🇺🇦 乌克兰
储量
14 / 20Proof of reserves（储备证明）：有没有、谁审核的、有多新，以及币是否足以覆盖每位客户的余额。
安全
8 / 15历史上的黑客攻击、客户是否获得全额赔付，以及保险基金。
黑客攻击
- 2024-06-09$3.0百万 · 客户已获全额赔付In June 2024 CertiK researchers exploited a deposit bug to withdraw about $3M from Kraken; the funds were returned (minus fees) and no client assets were lost.来源 ↗
保险基金
该交易所未披露保险基金。 来源 ↗
流动性
10 / 15BTC 订单簿在 ±2% 范围内的真实深度，以及合约持仓量。
大家怎么说
8.5 / 10各国 App Store 评分，按评论数量加权。
🇺🇸 ★ 4.74 (35,872)🇬🇧 ★ 4.66 (5,975)🇩🇪 ★ 4.54 (3,324)🇫🇷 ★ 4.62 (2,839)🇮🇹 ★ 4.69 (1,594)🇪🇸 ★ 4.63 (1,573)🇦🇺 ★ 4.6 (1,446)🇳🇱 ★ 4.66 (1,335)
网上怎么说
Across sources from roughly April to October 2026, users and reviewers describe a mixed experience: some app-store and independent reviews praise the interface and trading features, while complaints most often concern delayed or held withdrawals, account restrictions, and support that users find slow or automated. Fee concerns focus on instant trading and certain crypto withdrawals; the available sources do not establish that complaints are representative of all Kraken customers.
- Some app-store reviews and independent reviewers praise the interface, usability, and advanced trading features.
- App-store ratings cited by reviewers were generally high, though ratings vary by app and storefront.
- Kraken states that it offers round-the-clock support; some reviewers report issues resolved within a day or two.
- Trustpilot and Reddit posts in the period repeatedly describe withdrawals held or delayed, sometimes alongside account restrictions, unclear timelines, and slow or automated support. These are individual reports, not proof that every hold reflects wrongdoing or that funds were permanently lost.
- Independent reviews and app feedback describe fees as potentially high, especially for instant trades and some small crypto withdrawals; reviewers also note slow or cumbersome app experiences. KYC and security/compliance checks can involve requests for more information and account restrictions.
- On security, April 2026 reporting said two insider-related incidents potentially exposed support data for about 2,000 accounts; Kraken said there was no external systems breach and no customer funds were at risk. Regulatory reporting includes the SEC’s 2025 dismissal of its case against Kraken with prejudice, and Dubai VARA’s October 2026 approval for Payward; these are regulatory developments, not user-review themes.
AI 摘要（Perplexity），基于公开来源，截至 2026-10-21。不计入评分。来源： 1 2 3 4 5 6 7 8
其他平台的评价： Trustpilot ↗ · Reddit ↗ · Google Play ↗
意见领袖
暂无数据我们“情绪”页面里的意见领袖怎么评价它：90 天内提及中投诉的占比。
意见领袖还没有提到这家交易所。该板块会自动更新：我们每小时跟踪他们的帖子。
API 可靠性
暂无数据我们自己的检测：交易所 API 是否有响应，统计 30 天。
正在积累检测：至少需要 10 次，目前 1 次。
我们如何评分
- 牌照 · 25 分. 交易所在哪里合法运营：来自监管机构登记册的牌照和注册，减去禁令和罚款。
- 储量 · 20 分. Proof of reserves（储备证明）：有没有、谁审核的、有多新，以及币是否足以覆盖每位客户的余额。
- 安全 · 15 分. 历史上的黑客攻击、客户是否获得全额赔付，以及保险基金。
- 流动性 · 15 分. BTC 订单簿在 ±2% 范围内的真实深度，以及合约持仓量。
- 大家怎么说 · 10 分. 各国 App Store 评分，按评论数量加权。
- 意见领袖 · 10 分. 我们“情绪”页面里的意见领袖怎么评价它：90 天内提及中投诉的占比。
- API 可靠性 · 5 分. 我们自己的检测：交易所 API 是否有响应，统计 30 天。
牌照：在欧盟（MiCA）、英国、美国、阿联酋、新加坡、日本、香港、加拿大、韩国、澳大利亚或瑞士持有完整牌照得 5 分，在其他地区持有完整牌照得 3 分，注册（如 FinCEN 或 AUSTRAC）得 1.5 分，提交申请或获得原则性批准得 0.5 分。每个国家只计最好的一条记录，且必须在监管机构登记册中得到确认。过去 3 年内每项监管禁令、罚款或警告扣 2 分，总计最多扣 8 分。
储备：公布储备证明得 4 分；zk 证明 6 分，经审计的默克尔树或上市公司经审计的财报 4 分，未经审计的默克尔树 2 分；快照不超过 45 天得 4 分，不超过 90 天得 2 分；BTC、ETH、USDT 和 USDC 中最低覆盖率达到 100% 以上得 6 分，95% 以上得 3 分。
安全：10 分起，每次客户获得全额赔付的黑客攻击扣 2 分，未获赔付扣 6 分；5 年以前的攻击按一半计算。如果保险基金可通过 API 或链上核实，加 5 分；如果交易所只公布金额，加 3 分。
如果某个板块暂时没有数据，就不计入，总分按现有板块重新换算为 100 分。读者评分单独显示，不计入总分，因此无法被操纵。
来源：监管机构登记册（ESMA、FinCEN、AUSTRAC、VARA、MAS 等）、各交易所的 proof of reserves 页面、 Powered by CoinGecko （深度和持仓量）、Apple App Store、各交易所的公开 API、mempool.space、意见领袖在 X 上的帖子。牌照核查于 2026-10-21，数据更新于 .
合作关系不影响评分。我们与其中部分交易所有推广链接，如果你注册，我们可能获得报酬。评分由脚本根据公开数据计算，所有交易所规则相同；方法和来源见下文。这不是投资建议。加密货币交易，尤其是杠杆交易，风险很高。仅限 18 岁以上。