大家怎么说
我们读者的评分以及交易所 App 用户的最新评价。
Freekonomist 读者评分
给这家交易所打 1 到 5 星,并简单说说原因。每个账号评一次,可以修改。不计入评分。
App Store 评价
最近 40 条评价:平均 ★ 2.5,投诉(1–2 星)占 60%。 🇮🇳 🇨🇦 🇳🇬 🇦🇪 🇦🇺
Making fool for $50 Usdt, will take your all info and give u nothing.
Fooling everyone by giving a greed of 50 usdt. Just a data collection app
Dravin@icloud · 🇮🇳 2026-10-16 · App Store ↗Money loosing
Compare to other crypto plateforme, since I have recharged crypto, I still loosing and i dont know why.
Master_cryptos · 🇨🇦 2026-09-27 · App Store ↗😡😡😡😡😡 don’t use
I don’t recommend this is my first time using the wallet for withdrawal I was given less than half of the coin I withdrew Complained to their. Customer care and they put it on tax Which tax will half the money in your wallet
pearlhenry · 🇳🇬 2026-09-12 · App Store ↗The google authentication service
I wanted to set up Google authentication but it’s not working and they won’t let me withdraw my money without it
Wonz x · 🇳🇬 2026-09-11 · App Store ↗查看全部评价(40)
Security verification
I can’t verify my and because of this I can’t withdraw or transfer my coin Please work on your email so I can make withdrawals or sell coins
Khalifaoz · 🇳🇬 2026-08-13 · App Store ↗Low performance
The futures of the app barely works , you can’t check coin info nor access spot grid. The only thing that seems to work is the buy and sell button. This app was good before now .
Whiteluxery · 🇳🇬 2026-07-24 · App Store ↗Money got stolen
I have invested money through Kucoin they got stolen and no support from kucoin niether any proper communication. Dont use this app
.ap.123 · 🇮🇳 2026-07-17 · App Store ↗Doesn’t execute command at instructed.
Very poor performance and stealing from customers.
Valentine tino · 🇮🇳 2026-07-16 · App Store ↗Scammers
This is Scam App, this application doesn’t allow to login after I earned $3000. I lost that amount there is no contact support that really help you. Don’t trust this. Fake and scammers
09876rajj · 🇮🇳 2026-07-13 · App Store ↗APP OVERHEATING DEVICE
THIS APP IS HEATING UP MY DEVICES! I have been noticing this for over two months now, and This has not been happening as I have been on this kuCoin App for over three years now. I have confirmed this with three different devices, and even had my wife download the app, same issue her phones temperature literally became so hot, it can even burn your skin, But once you exit the app the temperature drops immediately. PLEASE CAN THIS BE LOOKED INTO AND FIXED ? Thank you
Mr ovean · 🇳🇬 2026-06-15 · App Store ↗Bad actor
I have been scammed multiple times by this platform. If you don’t want to become their next victim, avoid it. Scam 1: I deposited 100,000 USD to an official kucoin deposit address, and the deposit was never credited. I reached out to support and they pretended they never received it and tried to pretend the address was not theirs, even though it quite clearly was. Scam 2: I invested 250,000 USD in a coin that turned out to be a complete scam. Down 98% in less than a week. I reach out to customer service to at very least warn them and get the coin delisted. They told me to mind my own business. Well, when I just lost very close to 250,000 USD it is my business. Long story short, it turns out
VanillaGorilla9 · 🇨🇦 2026-05-26 · App Store ↗User experience
i have just downloaded and using it Ui ki easy and very easy to use application
ykdrag · 🇮🇳 2026-05-17 · App Store ↗Smooth and Fast transaction
Very easy to use and great for beginners. Fast transaction and smooth trading experience 👏
It’s angel111 · 🇦🇪 2026-05-17 · App Store ↗Login problem
I haven’t been able to login for the past two days now , saying feature is currently unavailable
Benwiz16 · 🇳🇬 2026-05-14 · App Store ↗Bad customer service
You don't have good customer service to respond immediately to users
Taiwa-he · 🇳🇬 2026-05-02 · App Store ↗SL/TP
Stop Loss and Take Profit setting is not that user friendly. Rest all things are ok
UM 064 & 065 · 🇮🇳 2026-04-29 · App Store ↗Locked Out! Have account must travel!!
Have email, have password but my phone # changed and I can’t get my account back!! C’mon Guys I’m not the first and won’t be the last with this issue. Ku-exit immediately
Canadabbis · 🇨🇦 2026-04-09 · App Store ↗This is the worst app to trade P2P
They are so stupid, both their traders, live support or customer support. They lock your money forever. Do not consider trading here. Go else where you trust
Orajiaku Chibuchi · 🇳🇬 2026-03-28 · App Store ↗Extremely most reliable cryptocurrency recovery service!
This app has everything you will ever need. It has grown into the everything app from trading, staking, market insights, and now even banking and stock trading but if you've been swindled you can reach out to CipherTech247@ gmail• com to recover back your lost or stolen BTC.. Their support service is the best I have ever seen! Whenever I needed support they got back to me within 5-30min, and on rare occasions when they were really busy they got back within 1 hours. (This expert is far better than other where you wait for 3 days or longer). Even traditional banks don't have this level of support. I have used this app since it was first introduced many years ago. But luckily I came across Fran
Peegssleo · 🇦🇺 2026-03-13 · App Store ↗Has been great for me
I have used Kucoin for a few years and I feel like I have been helped a lot when I have changed devices or emails and have had reply emails next day Top app 👍🏽
kawowski · 🇦🇺 2026-03-10 · App Store ↗Withdraw freeze
Dear Kucoin and support team. It's been more than 80 hours still my account is unfreeze. Please solve the issue. The situation is going worse by minute to minute. Please understand the users. I am begging for my own money please give me back the access of my money 🙏🏻
Shahbaz Ameer · 🇦🇪 2026-03-09 · App Store ↗P2P
Kucoin has the most nonsense people in the p2p I am not making use of this app anymore because it’s the worst exchange app I have ever seen
Nonsense kucoin · 🇳🇬 2026-03-05 · App Store ↗Freeze my account
To much bad experience My account has been frozen for the last 6 months and there is $12000 in it. Now there is no response from their team
Dzadka · 🇦🇪 2026-01-15 · App Store ↗Total scam
This platform a to z is based on lie , all rewards are fake , a complicated ui , p2p market full of scammers.
Mike the green one · 🇦🇪 2026-01-08 · App Store ↗Good cex
When binance was shut down in Canada there were no other cexs that quite performed like binance in terms of liquidity, order book, uxui but kucoin has since advanced so much i feel like the ui is cleaner than binance now and liquidity is better than any dex out there I love kucoin finally getting liquidated with a overall happy experience
harnishss · 🇨🇦 2026-01-05 · App Store ↗Tp and sl add
Pls add tp and sl when open any position
brar lovepreet · 🇨🇦 2026-01-05 · App Store ↗Bonuses
All their bonuses and promo is filled with garbage fees deductions and trial future coupons.
VanC604 · 🇨🇦 2026-01-04 · App Store ↗Reward
You guys suppose to reward old customers for continuous patronage with your app is not fair you guys don’t reward at all or you have to do tons of work for the peanut that can’t be used.
AGBAIvolt · 🇳🇬 2026-01-01 · App Store ↗gold standard
best crypto platform been using them for over 4 years now! kucoin has always been consistent
jtrx93 · 🇨🇦 2026-01-01 · App Store ↗App asks for full photo access
Why this app ask is full access to photos app while depositing fiat using card? Is it not unnecessary permission and violation of basic privacy?
Iftakhar Ahamad · 🇮🇳 2025-12-24 · App Store ↗Reliable
So secured perfect timing and fast transaction speed never delays and best for trading
💯 reds Ase · 🇳🇬 2025-12-23 · App Store ↗Reliable
Very easy to work with (Good UX) regardless of your experience with cryptocurrencies
KAS D. General · 🇳🇬 2025-12-10 · App Store ↗App Store 最新评价原样展示:我们不编辑也不挑选。评价本身不计入评分,App Store 平均分计入。
牌照
2 / 25交易所在哪里合法运营:来自监管机构登记册的牌照和注册,减去禁令和罚款。
已在监管机构登记册中确认
- 🇦🇹 奥地利牌照FMA Austria (ESMA MiCA register) · KuCoin EU Exchange GmbH · № LEI 529900B4G0EGK7Z9KT45; authorised 27/11/2025来源 ↗
- 🇦🇺 澳大利亚注册AUSTRAC · AXIS ONE MARKETS PTY LTD (trading name 'KuCoin AU') · № ABN 41660251141来源 ↗
- 🇮🇳 印度注册FIU-IND · Peken Global Limited (Seychelles) · № S.N. 41, Annexure I (as on 9 Mar 2026)来源 ↗
- 🇹🇭 泰国牌照 · 已暂停Thai SEC · ERX Company Limited (KuCoin Thailand) · № n/a来源 ↗
- 🇹🇷 土耳其申请中SPK · Kucoın TR Kripto Varlık Alım Satım Platformu AŞ (Kuturk Bilişim ve Teknoloji AŞ) · № No. 33 on provisional list来源 ↗
自称持有,未在登记册中确认
- 🇳🇬 尼日利亚原则性批准SEC Nigeria · KuCoin Nigeria Limited · № n/a来源 ↗
监管行动
- 🇺🇸 美国罚款 · 2025-01DOJ SDNY: Peken Global pleaded guilty 27 Jan 2025 (unlicensed money transmission); ~US$297M penalties; must exit US for at least 2 years来源 ↗
- 🇺🇸 美国罚款 · 2026-03New York AG settlement Dec 2023 (~US$22M, exit NY); CFTC settlement Mar 2026来源 ↗
- 🇨🇦 加拿大罚款 · 2025-09FINTRAC AMP C$19,552,000 on Peken Global (imposed 28 Jul 2025, announced 25 Sep 2025)来源 ↗
- 🇨🇦 加拿大禁令OSC/Capital Markets Tribunal: KuCoin (Mek Global, PhoenixFin) permanently banned from Ontario capital markets + C$2M penalty来源 ↗
- 🇯🇵 日本警告 · 2025-02Japan FSA warning (Nov 2024) for unregistered crypto exchange business; Feb 2025 app-removal request来源 ↗
- 🇹🇭 泰国警告 · 2026-02ERX (KuCoin Thailand) operations suspended by capital shortfall, SEC remediation orders Feb 2026来源 ↗
- 🇵🇭 菲律宾警告 · 2025-08Philippine SEC advisory 5 Aug 2025来源 ↗
- 🇮🇳 印度禁令On FIU-IND Annexure II takedown list (apps/URLs), later registered来源 ↗
- 🇸🇬 新加坡警告 · 2026-02Reported added to MAS Investor Alert List (Feb 2026)来源 ↗
按其自身条款不提供服务
🇺🇸 美国🇸🇬 新加坡🇨🇳 中国🇭🇰 中国香港特别行政区🇲🇾 马来西亚🇰🇿 哈萨克斯坦🇺🇿 乌兹别克斯坦🇫🇷 法国🇳🇱 荷兰🇨🇦 加拿大🇺🇦 乌克兰
储量
18 / 20Proof of reserves(储备证明):有没有、谁审核的、有多新,以及币是否足以覆盖每位客户的余额。
安全
9 / 15历史上的黑客攻击、客户是否获得全额赔付,以及保险基金。
黑客攻击
- 2020-09-26$281.0百万 · 客户已获全额赔付Hot wallet hack. Part of the funds was frozen, insurance covered the rest.来源 ↗
保险基金
有基金,但我们无法从公开来源获得其规模。 来源 ↗
流动性
9.3 / 15BTC 订单簿在 ±2% 范围内的真实深度,以及合约持仓量。
大家怎么说
8.3 / 10各国 App Store 评分,按评论数量加权。
🇹🇷 ★ 4.71 (9,253)🇳🇬 ★ 4.6 (5,669)🇻🇳 ★ 4.75 (4,676)🇩🇪 ★ 4.59 (4,393)🇫🇷 ★ 4.59 (3,568)🇮🇳 ★ 4.64 (3,366)🇪🇸 ★ 4.69 (3,278)🇦🇪 ★ 4.73 (3,018)
网上怎么说
From late April through October 2026, user reports about KuCoin are mixed but prominently feature complaints about delayed or restricted access to funds and difficult support, alongside praise for its coin selection, tools and, in some accounts, smooth trading or withdrawals. Review-platform allegations are individual reports, not independently verified findings; independent coverage also highlights compliance restrictions in Europe and the United States and notes that withdrawal costs vary by asset and network.
- Some users praise the trading app, broad coin selection and trading tools; some describe smooth trading or fast crypto withdrawals.
- Independent reviews describe base-level trading fees as competitive, while noting that actual costs depend on fee tier and withdrawal network.
- Recent Trustpilot complaints commonly describe delayed or blocked withdrawals and deposits, restricted accounts, and unresolved cases. Reviewers often say extra KYC, source-of-funds, or security checks prevented access to funds; these are individual allegations, not independently verified findings.
- Support is a recurring criticism: users report slow, repetitive or unclear responses, especially in account and P2P disputes. Some reviews describe eventual assistance or a completed withdrawal, so experiences are not uniform.
- Fee complaints include claims of dormancy charges, withdrawal costs and trading fees perceived as high; independent reviews describe trading fees as low or competitive at базовых уровнях, with withdrawal charges varying by asset and network. Reviewers also praise broad coin selection and trading tools.
- Trustpilot’s rating is currently unavailable after it said it removed fake reviews; its displayed distribution shows 78% one-star reviews, though Trustpilot says it does not fact-check reviewers’ claims. In 2026, Austria’s FMA restricted KuCoin EU from onboarding new customers and conducting certain new business pending required compliance appointments; U.S. reporting describes a CFTC order and restrictions on serving U.S. participants. The widely cited KuCoin hack was in 2020; sources reviewed did not establish a new KuCoin exchange hack in the period covered.
AI 摘要(Perplexity),基于公开来源,截至 2026-10-21。不计入评分。来源: 1 2 3 4 5 6 7 8
其他平台的评价: Trustpilot ↗ · Reddit ↗ · Google Play ↗
意见领袖
暂无数据我们“情绪”页面里的意见领袖怎么评价它:90 天内提及中投诉的占比。
意见领袖还没有提到这家交易所。该板块会自动更新:我们每小时跟踪他们的帖子。
API 可靠性
暂无数据我们自己的检测:交易所 API 是否有响应,统计 30 天。
正在积累检测:至少需要 10 次,目前 6 次。
我们如何评分
- 牌照 · 25 分. 交易所在哪里合法运营:来自监管机构登记册的牌照和注册,减去禁令和罚款。
- 储量 · 20 分. Proof of reserves(储备证明):有没有、谁审核的、有多新,以及币是否足以覆盖每位客户的余额。
- 安全 · 15 分. 历史上的黑客攻击、客户是否获得全额赔付,以及保险基金。
- 流动性 · 15 分. BTC 订单簿在 ±2% 范围内的真实深度,以及合约持仓量。
- 大家怎么说 · 10 分. 各国 App Store 评分,按评论数量加权。
- 意见领袖 · 10 分. 我们“情绪”页面里的意见领袖怎么评价它:90 天内提及中投诉的占比。
- API 可靠性 · 5 分. 我们自己的检测:交易所 API 是否有响应,统计 30 天。
牌照:在欧盟(MiCA)、英国、美国、阿联酋、新加坡、日本、香港、加拿大、韩国、澳大利亚或瑞士持有完整牌照得 5 分,在其他地区持有完整牌照得 3 分,注册(如 FinCEN 或 AUSTRAC)得 1.5 分,提交申请或获得原则性批准得 0.5 分。每个国家只计最好的一条记录,且必须在监管机构登记册中得到确认。过去 3 年内每项监管禁令、罚款或警告扣 2 分,总计最多扣 8 分。
储备:公布储备证明得 4 分;zk 证明 6 分,经审计的默克尔树或上市公司经审计的财报 4 分,未经审计的默克尔树 2 分;快照不超过 45 天得 4 分,不超过 90 天得 2 分;BTC、ETH、USDT 和 USDC 中最低覆盖率达到 100% 以上得 6 分,95% 以上得 3 分。
安全:10 分起,每次客户获得全额赔付的黑客攻击扣 2 分,未获赔付扣 6 分;5 年以前的攻击按一半计算。如果保险基金可通过 API 或链上核实,加 5 分;如果交易所只公布金额,加 3 分。
如果某个板块暂时没有数据,就不计入,总分按现有板块重新换算为 100 分。读者评分单独显示,不计入总分,因此无法被操纵。
来源:监管机构登记册(ESMA、FinCEN、AUSTRAC、VARA、MAS 等)、各交易所的 proof of reserves 页面、 Powered by CoinGecko (深度和持仓量)、Apple App Store、各交易所的公开 API、mempool.space、意见领袖在 X 上的帖子。牌照核查于 2026-10-21,数据更新于 .
合作关系不影响评分。我们与其中部分交易所有推广链接,如果你注册,我们可能获得报酬。评分由脚本根据公开数据计算,所有交易所规则相同;方法和来源见下文。这不是投资建议。加密货币交易,尤其是杠杆交易,风险很高。仅限 18 岁以上。
KuCoin