Bitget
medium trust · scored on blocks worth 85 of 100 points
Affiliate link: we may be paid. It does not affect the score. 18+ only.
What people say
Ratings from our readers and fresh reviews from the exchange app's users.
Freekonomist readers' ratings
Give the exchange 1 to 5 stars and say briefly why. One rating per account, you can change it. Not part of the score.
App Store reviews
Latest 40 reviews: ★ 3.5 on average, complaints (1–2 stars) 33%. 🇺🇸 🇳🇬 🇦🇺 🇬🇧 🇦🇪
Excellent App
One of the best trading platforms out there. I have never been more confident in an exchange than Bitget
Mitech247 · 🇳🇬 2026-10-18 · App Store ↗Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise
I just got here and it reminds me of one of the greatest expert I have seen in my life who I also met through the review of a stranger when i almost lost my funds, it happen that someone I met online few months ago deceived me into investing in an online cryptocurrency platform. my first three investments was successful but l never knew it was a trap, I then decided to invest bigger amount to make massive profits, when my investment was over, it was time to take my profits, I was told to pay a fee, l paid it because I felt my profit was enough to cover it up, but I was wrong, I never realised that these are scammers till | lost all my funds, i even had to borrow, long story cut short I lost
Luca Theo · 🇦🇺 2026-10-11 · App Store ↗Tbl
Very horrible application, they lied about so claim rewards to new users which obviously is a loe
AhmadTbl · 🇳🇬 2026-10-08 · App Store ↗Show all reviews (40)
UNABLE TO TRADE MY ASSET
Hello! My name is Stanley. I’m a Bitget user and I have been using Bitget for a long while. Today being 28 September 2026, I sent some Btc from Phantom to my Bitget account to be able to trade it. After converting the Btc to USDT on my Bitget account, I tried to trade it but it didn’t work. I tried so many times but they kept telling me to contact the Customer Support team. I’m going upload a screenshot of what has been pumping out for me on my Bitget account when I’m trying to trade. Please I need this issue to be resolved so that I can trade my money and get to make use of it. Thank you! Stanley!
Lyfe Style · 🇺🇸 2026-09-29 · App Store ↗Not allowed to delete account
I keep receiving spam emails despite unsubscribing multiple times. I tried to delete the account and unbind my personal information and it doesn't work. Absolute garbage web and they probably sell your data because there's no reason for holding on to it so much
Davidnpnp · 🇬🇧 2026-09-29 · App Store ↗Withdrawal suspension query
Bitget can be a good and excellent exchange but they undermine the little things that matter, how do y’all go on suspension knowing some individuals have millions businesses running on the exchange, so because they have a breach our business should lol pause? That’s really lame of Bitget.
immaculateHummer12$& · 🇳🇬 2026-09-26 · App Store ↗Withdrawal suspended
Please rectify the withdrawal suspension on the app. I have much money in this app and I can’t withdraw any of it
leohush · 🇳🇬 2026-09-26 · App Store ↗Bitget is the highest scam
I can’t withdraw my funds or sell on P2P all my money is being held for no reason and I have also contacted the customer support but they’re not still releasing my money… i advise never use Bitget again in these life…. What have I done to deserve this…. I need my money you guys better release my money 11k which kind problem is this ????
Kan555@ · 🇳🇬 2026-09-24 · App Store ↗Ticket
I have complained and for 2 weeks now it’s not resolved yet you kept making me wait and wait. How long does it even take to resolve a complaint. Bitget has been and always the best but now I’m seeing the other sides. Does it take up to 90days to resolve a complaint.
Anakatey · 🇺🇸 2026-09-21 · App Store ↗One-click copy, KYC asked twice
I trade at 6am before the warehouse floor opens; I'm a shift lead in Glasgow and seven months into this app. Signing up was unremarkable (882g in the referral field, a Mystery Box with a bit of BGB inside). One-click copy is what I use. I follow one leader who trades BTC and ETH at low leverage, and the copy screen puts his open trades and my mirrored ones on the same page with a slider for how much to allocate. Spot fee 0.1%, less again with a small stack of BGB held. Face ID login has held up through every update, including iOS 26 on my iPhone 16. KYC was strict, proof of address requested twice before it cleared in about 48 hours. GBP comes in by debit card, the pricier route.
Shadow🎉Wolfi · 🇬🇧 2026-09-13 · App Store ↗KYC took 20 hours, copy trade held up
Photo ID, selfie, 882g in the referral box, first USDT deposit, and a mystery box popped up with a bit of BGB inside, which I later burned on fees. Five months ago now; I cook on the Gold Coast and trade during the split shift. KYC was the strict kind, about 20 hours to clear, which I'd rather have than sloppy. Funding is a two-step: USDT bought locally with PayID, then a TRC20 transfer that lands in under ten minutes. Spot sits at 0.1%. Copy trading I tried for two weeks, one leader running BTC perps at 3x, and was about +6% when I closed it; the one-click copy screen is upfront about how much of your balance follows each trade. Face ID login has worked every time, even with wet hands in a
Shadow🎉Wolfi · 🇦🇺 2026-09-10 · App Store ↗Create the best option for the Seller to Cancel trade if the Buyer delays Payment for 10 minutes
Sometimes the buyer go place ads and wouldn’t payment in times of emergency or urgency delaying the seller money for no reason, it doesn’t make sense at all Please look into in Thanks
Abiinwa · 🇳🇬 2026-09-09 · App Store ↗Bitget IOS widget
Why is it that my IOS Bitget widget always disappear?
FXMaestro · 🇳🇬 2026-09-03 · App Store ↗Annoying security
Forces you to download some stupid authenticator app, take 24hrs to complete a withdrawal! But faster to take your money when you deposit! **Uninstalling**
Manoah789 · 🇺🇸 2026-08-31 · App Store ↗Issues with new UI on ipad os
Your new ui changes don’t make sense as the bottom ribbon buttons are always overlayed on the other elements for example to transfer fund you can’t press continue as it takes you to trade or wallet.etc fix this
Wixer0928)+;)8#)8293{:+&8999 · 🇳🇬 2026-08-27 · App Store ↗Benedict Donatus
Nice and good it is also friendly for beginners love it so much
Benedict Donatus · 🇳🇬 2026-08-25 · App Store ↗Observation
Why is it the price of coins changing when buying or selling….like it is in 0.1234 when buying it may change to 0.1254
Salis$24 · 🇳🇬 2026-08-22 · App Store ↗Great App
I love everything about the app from the UI/UX to all the options that i have, thanks for the team for the great effort
Amr_Moustafa1 · 🇦🇪 2026-08-12 · App Store ↗APP IS FULL OF BUGS, make it more lightweight, it’s infuriating.
Work on the bugs
successoki001 · 🇳🇬 2026-08-11 · App Store ↗Fees
One of the highest fees on the market, but safe exchange proved through 2 cycles
G4rry17 · 🇺🇸 2026-08-06 · App Store ↗P2P
On P2P trading traders shouod be allowed to write reviews mostly on the negative feedback so they can explain exactly their experience they had trading with the merchants
Ktochi · 🇺🇸 2026-08-06 · App Store ↗Unified trading account
It’s a great platform but was a bit disappointed when I had to cancel my long term short trades in order to transition into a unified trading account.
Jay Kay 1977 · 🇬🇧 2026-08-05 · App Store ↗Cryptocurrency
I love this Bitget app is one of the best apps ever used .. for cryptocurrency.
SAmzy 001 · 🇳🇬 2026-07-23 · App Store ↗martinsbrown001
Best exchange i've used so far smooth and very easy to understand
Martinsbrown · 🇳🇬 2026-07-14 · App Store ↗Bad service
There has to be a way to cancel trades for P2P, some traders let the time run out on purpose, imagine waiting 30mins just to place another trade because someone refused to pay me
lordspiff · 🇳🇬 2026-07-04 · App Store ↗The Best of its kind
GOATED UI GOATED UX very affordable charges on p2p Swift and reliable in everything. Bitget is 5 years step ahead
AlmightyGhostt · 🇳🇬 2026-06-30 · App Store ↗Scam
Do not even think about participating in any stocks of the stock exchange. They don't pay the reward all the time. Just spend money on the commission. I don't recommend it, the support is zero
Gerich_69 · 🇺🇸 2026-06-22 · App Store ↗Not Available in United States
It seems no one wanted to present the most important information upfront. NOT AVAILABLE IN THE UNITED STATES Oversite? Or stupidity, why is this not the first line of this App? Ridiculous
iBobG · 🇺🇸 2026-06-22 · App Store ↗No recomiendo
No la recomiendo ya que nosotros los usuarios no queremos que no pongan tanta restricciones y tanta tontería hasta para depositar 25$ es una basura de app
Gustann22 · 🇬🇧 2026-06-15 · App Store ↗Fresh App Store reviews as they are: we neither edit nor pick them. They are not part of the score; the App Store average is.
Licences
0 / 25Where the exchange is legal: licences and registrations from regulators' registers, minus bans and fines.
Confirmed in regulators' registers
- 🇸🇻 El SalvadorregistrationComisión Nacional de Activos Digitales (CNAD) · BG EL SALVADOR, S.A DE C.V. · № PSAD-0047source ↗
- 🇦🇷 ArgentinaregistrationComisión Nacional de Valores (CNV) · BTGT INNOVACION S.A. · № PSAV matrícula 168source ↗
Claimed, not confirmed in a register
- 🇦🇹 AustriapendingFinanzmarktaufsicht (FMA) · Bitget EUsource ↗
- 🇸🇻 El SalvadorlicenceBanco Central de Reserva (BCR) · Bitgetsource ↗
- 🇦🇺 AustraliaregistrationAUSTRAC · Bitgetsource ↗
- 🇬🇧 United Kingdomin-principle approvalFinancial Conduct Authority (FCA)source ↗
- 🇨🇭 SwitzerlandregistrationFINMA-recognised SRO · Bitgetsource ↗
- 🇿🇦 South AfricalicenceFinancial Sector Conduct Authority (FSCA) · Bitgetsource ↗
- 🇲🇽 MexicoregistrationServicio de Administración Tributaria (SAT) · Bitgetsource ↗
- 🇲🇺 MauritiuslicenceFinancial Services Commission · Bitgetsource ↗
- 🇬🇪 GeorgialicenceTbilisi Free Industrial Zone · Bitgetsource ↗
Regulator actions
- 🇯🇵 Japanwarning · 2024-11Mar 2023 and Nov 2024: Japan FSA warning letters to Bitget Limited for unregistered crypto exchange businesssource ↗
- 🇫🇷 Francewarning · 2026-03Nov 2023: AMF blacklisted Bitget (reminder Apr 2024); Bitget ended services to French residents Mar 2026source ↗
- 🇦🇺 Australiawarning · 2025-07Jul 2025: ASIC investor alert on Bitget's unlicensed crypto futures (no AFS licence)source ↗
- 🇵🇭 Philippineswarning · 2025-08Aug 2025: Philippine SEC advisory lists Bitget among 10 unregistered crypto platformssource ↗
Does not serve, by its own terms
🇦🇹 Austria🇧🇾 Belarus🇨🇦 Canada🇨🇺 Cuba🇫🇷 France🇩🇪 Germany🇭🇰 Hong Kong SAR China🇮🇷 Iran🇯🇵 Japan🇰🇿 Kazakhstan🇲🇾 Malaysia🇰🇵 North Korea🇷🇺 Russia🇸🇬 Singapore🇸🇩 Sudan🇺🇸 United States🇮🇶 Iraq🇱🇾 Libya🇾🇪 Yemen🇦🇫 Afghanistan🇨🇫 Central African Republic🇨🇩 Congo - Kinshasa🇬🇼 Guinea-Bissau🇭🇹 Haiti🇱🇧 Lebanon🇸🇴 Somalia🇸🇸 South Sudan🇹🇭 Thailand🇺🇦 Ukraine
Reserves
16 / 20Proof of reserves: is there one, who checked it, how fresh it is and whether coins cover every client balance.
Security
11 / 15Past hacks and whether clients were made whole, the insurance fund.
Hacks
- 2026-09-24$388.0M · clients made wholeOn 24 Sep 2026 attackers exploited a third-party product flaw to forge withdrawals of about $388M from Bitget hot/warm wallets; Bitget covered the loss from its Protection Fund and says user balances were unaffected.source ↗
Insurance fund
$307.0M · Protection Fund, 3 705 BTC, per the exchange page as of 2026-10-21 source ↗
Liquidity
10.3 / 15Real BTC order-book depth within ±2% and futures open interest.
What people say
7.7 / 10App Store ratings across countries, weighted by the number of reviews.
🇻🇳 ★ 4.4 (9,998)🇳🇬 ★ 4.49 (5,913)🇺🇸 ★ 4.63 (5,607)🇩🇪 ★ 4.54 (5,057)🇫🇷 ★ 4.58 (3,051)🇹🇷 ★ 4.55 (2,884)🇺🇦 ★ 4.51 (2,321)🇬🇧 ★ 4.59 (2,225)
Reviews elsewhere: Trustpilot ↗ · Reddit ↗ · Google Play ↗
Opinion leaders
no dataWhat the opinion leaders from our Sentiment page write about it: the share of complaints among mentions over 90 days.
The opinion leaders have not mentioned this exchange yet. The block fills itself: we follow their posts every hour.
API reliability
no dataOur own check: does the exchange API answer, over 30 days.
Collecting checks: we need at least 10, now 1.
How we score
- Licences · 25 points. Where the exchange is legal: licences and registrations from regulators' registers, minus bans and fines.
- Reserves · 20 points. Proof of reserves: is there one, who checked it, how fresh it is and whether coins cover every client balance.
- Security · 15 points. Past hacks and whether clients were made whole, the insurance fund.
- Liquidity · 15 points. Real BTC order-book depth within ±2% and futures open interest.
- What people say · 10 points. App Store ratings across countries, weighted by the number of reviews.
- Opinion leaders · 10 points. What the opinion leaders from our Sentiment page write about it: the share of complaints among mentions over 90 days.
- API reliability · 5 points. Our own check: does the exchange API answer, over 30 days.
Licences: a full licence in the EU (MiCA), UK, US, UAE, Singapore, Japan, Hong Kong, Canada, Korea, Australia or Switzerland gives 5 points, a full licence elsewhere 3, a registration (such as FinCEN or AUSTRAC) 1.5, an application or in-principle approval 0.5. Each country counts its best entry, and only if confirmed in the regulator's register. Every regulator ban, fine or warning in the last 3 years costs 2 points, at most 8 in total.
Reserves: a published proof of reserves gives 4 points; zk proof 6, audited Merkle tree or audited filings of a listed company 4, unaudited tree 2; a snapshot under 45 days old 4, under 90 days 2; the lowest coverage among BTC, ETH, USDT and USDC at 100%+ gives 6, at 95%+ gives 3.
Security: 10 points minus 2 for each hack where clients were made whole and minus 6 where they were not; hacks older than 5 years count half. Plus 5 if the insurance fund can be checked via API or on-chain, 3 if the exchange only publishes the amount.
When a block has no data yet it is left out and the total is rescaled to 100 over the blocks we have. Our readers' ratings are shown separately and do not enter the score, so they cannot be gamed.
Sources: regulators' registers (ESMA, FinCEN, AUSTRAC, VARA, MAS and others), the exchanges' proof of reserves pages, Powered by CoinGecko (depth and open interest), Apple App Store, the exchanges' public APIs, mempool.space, opinion leaders' posts on X. Licences checked 2026-10-21, data updated .
Partnerships do not affect the scores. We have affiliate links with some of these exchanges and may be paid if you sign up. A script computes the scores from public data with the same rules for all; the method and sources are below. Not investment advice. Trading crypto, especially with leverage, is high risk. 18+ only.