OKX
high trust · scored on blocks worth 85 of 100 points
Affiliate link: we may be paid. It does not affect the score. 18+ only.
What people say
Ratings from our readers and fresh reviews from the exchange app's users.
Freekonomist readers' ratings
Give the exchange 1 to 5 stars and say briefly why. One rating per account, you can change it. Not part of the score.
App Store reviews
Latest 40 reviews: ★ 2.5 on average, complaints (1–2 stars) 57%. 🇳🇬 🇦🇪 🇺🇸 🇦🇺
Fraudulent Company
Please pay people their money, you people are just running a broad day light Scam taking peoples hard earned money and not responding to them and sometimes even deactivating their accounts when they try to contact you for help. That is a very terrible thing to do, if you want to run a platform do that, if you don’t have money get a job and stop scamming people because you think you can get away with it. To hell with you all! Run away from this app and company, they’re some of the most terrible humans existing among us.
Joseph23000green · 🇳🇬 2026-10-18 · App Store ↗OKX Review
Love this app for trading. Lots of options and easy to navigate and use.
najdjnejdhdjs · 🇺🇸 2026-10-16 · App Store ↗Show all reviews (40)
Bad
Very bad no good response more then one time i will be having balance and i make an order and set a SL on it , first my SL did not hit the target my trade was closed balance became 0 , this is not the first time its happening 3 times it happened now im fedup with it thats why im writing a bad review i do not recommend downloading OKX
kmlo3233 · 🇺🇸 2026-10-12 · App Store ↗BAD service
I made p2p trade and seller received release then I proceeded to making an appeal after 5 days of no response then OKX did the worst, they responded on the 6 day in the middle of the night 01:23 A.M asking me to provide proof within 30 minutes or the dispute will be in the favour of the seller while I was asleep €930. It wasn’t my money so am paying back the owner of the money back because I borrowed it…just deleted my 2 OKX account and never will I advise anyone to use this trash if you don’t want to end up in debt
Hate-man · 🇳🇬 2026-10-11 · App Store ↗Doesn’t let me add payment
0 stars add won’t let me add any tried of payment I even contacted support
Ge24 · 🇺🇸 2026-10-05 · App Store ↗App Broken
You cannot add money nor withdraw money no banks or cards will work however you can send money already in the account to another bitcoin address that’s the only withdrawal method
Thia444 · 🇺🇸 2026-10-05 · App Store ↗Scam
You guys stole my money since 3 years now and you’re denying it.. how can someone send money to my wallet address and I never got it. I’ve been complaining but no avail. It’s unfair. Now you’ve locked my wallet address. I’m highly disappointed
Breezede · 🇳🇬 2026-10-05 · App Store ↗Best exchange
Has macro event calendar right on the Home Screen. Very useful for investing decisions.
Colocobb · 🇺🇸 2026-10-04 · App Store ↗withdraw money is pending
withdraw money is pending support is not responding . very bad service and not trusted
Al Hilal Al Ibrahim · 🇦🇪 2026-10-04 · App Store ↗Los mejores
De verdad muy contento con la app,es muy cómoda y la verdad se volvió mi favorita con muchísima diferencia con las otras app
Super mala experiacia · 🇺🇸 2026-10-01 · App Store ↗Waleed
Bad communication and poor application it’s been more than year just to verify my account Not recommended
Waleed UAE · 🇦🇪 2026-10-01 · App Store ↗Stop advertising on my homepage
It’s a shame what some of these wallet do. Okx is no different. Throwing flashing moving ads on the main wallet page is horrible. Make a section for it, sure. Let us turn it off, or at least remove after clicking on them.
ftsacs · 🇺🇸 2026-09-28 · App Store ↗looooong boring ads
You're ads too looooooooooooooong and boooooring.
chaehb · 🇺🇸 2026-09-22 · App Store ↗Amazing reliable app
Overall good and reliable Deposit experience: 10/10 Chose:: manual transfer Avoid:: card transfer/applepay extremely seemless with manual transfer. I have schedule a recurring payments from my ENBD app. The transfer happens instantly. It takes 30sec to 1 min for me. These is no markup or fee which is great. Avoid card transfer as it has 3% fee I think. Fee: 8/10 Chose: exchange mode Avoid: simple mode(if trader) Fee on simple modes are slightly higher. Exchange mode fee are lower but requires more time to set up trades Withdrawal: 10/10 they no longer charge any withdrawal fee. It's free now. Good decision. Speed is also good. Gets processed in less than 2 days. Which is good compared to oth
Bill 2kR · 🇦🇪 2026-09-22 · App Store ↗Refuses to allow withdrawals
OKX will willingly take my deposits but ABSOLUTELY refuses to allow me to connect my bank to withdraw my fiat funds. I’ve tried for a long time to get my bank account (a standard brick and mortar bank) to connect but OKX refuses to allow it to connect for withdrawals.
JackScrims · 🇺🇸 2026-09-21 · App Store ↗Excelente
Just wanted to express my appreciation on the application. Very convenient to use. Thanks
oles3928 · 🇦🇪 2026-09-18 · App Store ↗Don’t download this app
It doesn’t even let you withdraw money report this app for fraud their taking our socials
fixerten · 🇺🇸 2026-09-17 · App Store ↗My XRP BUY
I love being able to have a hassle, free, Apple Pay purchase of crypto sometimes this is my only option and I appreciate that.
JoshuaOfUtah · 🇺🇸 2026-09-15 · App Store ↗Worst customer service
My account is closed because i haven’t updated my info but i have updated couple of times and always rejected with no any reason and no one is solving my problem through email when i contact them.
Mohammad Salah Alshamsi · 🇦🇪 2026-09-09 · App Store ↗Learning how to trade on here good easy readable
Best exchange I been on. I’m learning a lot thank you.
troy bloodsworth · 🇺🇸 2026-09-07 · App Store ↗Bad service
Without notification they banned my card and account..
Bad experience card sections · 🇺🇸 2026-09-02 · App Store ↗Future trading
Khi nao co future trading cho nguoi o My vay ad
so canh sat · 🇺🇸 2026-09-02 · App Store ↗Having issues
I like this app but lately I been having difficulty using it, nothing will load and I can’t see any of my transactions and purchase anything if i wanted too!
bmait87 · 🇺🇸 2026-09-01 · App Store ↗FUNDS STUCK IN SPACE
This platform holds you hostage while they tak a week to clear your funds from a bank. All the fancy electronics and no movement
Walking Finger · 🇺🇸 2026-08-31 · App Store ↗Pls fix advance trading option
Great app and easy to navigate, but why does the advance trading option keep appearing and disappearing. I find the advance trading option more appealing and I’m always hoping to see it after every app update
Godz buddy · 🇺🇸 2026-08-30 · App Store ↗Holding funds sent by debit
Enjoy the app but funds sent by debit held for a week is waaay too long
me59!! · 🇺🇸 2026-08-29 · App Store ↗The Best App For Smart trader
I just switched from forex trading to perpetual trading and feels so different from my perspective I used this app for a long time period but haven’t used for trading perpetual yet, honestly this the best way to learn and trade crypto
Murara Fx · 🇦🇺 2026-08-28 · App Store ↗Fresh App Store reviews as they are: we neither edit nor pick them. They are not part of the score; the App Store average is.
Licences
12 / 25Where the exchange is legal: licences and registrations from regulators' registers, minus bans and fines.
Confirmed in regulators' registers
- 🇲🇹 MaltalicenceMFSA (ESMA MiCA register) · OKX Europe Limited · № LEI 54930069NLWEIGLHXU42; authorised 27/01/2025source ↗
- 🇦🇪 United Arab EmirateslicenceVARA · OKX Middle East Fintech FZE · № VL/23/12/003 (Active)source ↗
- 🇸🇬 SingaporelicenceMAS · OKX SG Pte. Ltd. · № MAS FID entry 422854source ↗
- 🇦🇺 AustraliaregistrationAUSTRAC · OKX Australia Pty Ltd · № ABN 22636269040source ↗
- 🇦🇺 AustraliaregistrationAUSTRAC · OKX Australia Financial Pty Ltd · № ABN 14145724509source ↗
- 🇺🇸 United StatesregistrationFinCEN · OKX INC. (San Jose, CA) · № MSB received 10/02/2026source ↗
- 🇧🇸 BahamasregistrationSecurities Commission of The Bahamas · OKX Bahamas FinTech Company Limited · № DARE register entrysource ↗
- 🇹🇷 TürkiyependingSPK · OKX TR Kripto Varlık Alım Satım Platformu AŞ (OKX Teknoloji AŞ) · № No. 38 on provisional listsource ↗
Claimed, not confirmed in a register
- 🇦🇺 AustralialicenceASIC · OKX Australia Financial Pty Ltd · № AFSL 379035source ↗
- 🇸🇻 El SalvadorregistrationBCR / CNAD (supervised by SSF) · OKX Fintech, S.A. de C.V. · № BCR PSBTC code 678069f69c3ab49e317304cb; CNAD PSAD-0052source ↗
- 🇦🇷 ArgentinaregistrationCNV · OKX Fintech, S.A. de C.V. (Sucursal Argentina) · № PSAV No. 141source ↗
- 🇧🇷 BrazilpendingBanco Central do Brasil · OKX Serviços Digitais Ltda. · № n/asource ↗
Regulator actions
- 🇺🇸 United Statesfine · 2025-02DOJ SDNY: Aux Cayes FinTech Co. Ltd (OKX) pleaded guilty 24 Feb 2025 to operating unlicensed money transmitting business; >US$504M (forfeit $420.3M + fine ~$84.4M)source ↗
- 🇲🇹 Maltafine · 2025-07Malta FIAU fined OKX Europe ~EUR 1.1M (2025) for AML breachessource ↗
- 🇹🇭 Thailandban · 2025-06Thai SEC criminal complaint; access blocked from 28 Jun 2025 (okx.com/th)source ↗
- 🇵🇭 Philippineswarning · 2025-08Philippine SEC advisory 5 Aug 2025 (unregistered)source ↗
- 🇮🇳 IndiabanOKX on FIU-IND Annexure II: apps/URLs directed for takedownsource ↗
- 🇨🇦 Canadafine · 2022-07OSC settlement with Aux Cayes FinTech (2022) for unregistered trading platformsource ↗
Does not serve, by its own terms
🇦🇫 Afghanistan🇨🇦 Canada🇨🇺 Cuba🇭🇰 Hong Kong SAR China🇮🇷 Iran🇮🇳 India🇯🇵 Japan🇲🇾 Malaysia🇳🇵 Nepal🇰🇵 North Korea🇸🇾 Syria🇺🇿 Uzbekistan🇺🇦 Ukraine🇺🇸 United States🇦🇺 Australia🇧🇸 Bahamas🇧🇷 Brazil🇪🇷 Eritrea🇷🇺 Russia🇰🇷 South Korea🇬🇧 United Kingdom
Reserves
20 / 20Proof of reserves: is there one, who checked it, how fresh it is and whether coins cover every client balance.
Security
14 / 15Past hacks and whether clients were made whole, the insurance fund.
Hacks
- 2020-08-29$5.6M · clients made wholeA 51% attack on Ethereum Classic: the loss fell on the exchange itself.source ↗
Insurance fund
$3.04B · all insurance funds, from the exchange API source ↗
Liquidity
14 / 15Real BTC order-book depth within ±2% and futures open interest.
What people say
7.8 / 10App Store ratings across countries, weighted by the number of reviews.
🇻🇳 ★ 4.58 (24,574)🇺🇸 ★ 4.59 (22,899)🇷🇺 ★ 4.41 (6,542)🇹🇷 ★ 4.65 (5,674)🇺🇦 ★ 4.68 (4,553)🇬🇧 ★ 4.58 (3,176)🇧🇷 ★ 4.69 (2,550)🇳🇬 ★ 4.03 (2,280)
What the internet says
Across sources available for roughly April–October 2026, praise is clearest in app-store review summaries: users value OKX’s interface, range of features and coins, and fast order placement. Complaints cluster around restricted accounts or withdrawals, KYC/compliance reviews and source-of-funds requests, and support that users say can be slow or fail to resolve cases; app-store ratings are substantially more positive than Trustpilot feedback. Evidence about hacks, fees and regulation is mixed in scope: media report no confirmed exchange-wide OKX hack in this period, fee reviews describe tiered and network-dependent charges, and regulatory actions are documented separately from user allegations.
- App-store review summaries cite an easy-to-use interface, extensive features and coin selection, and quick order placement.
- Some Trustpilot users report helpful, quick support or a resolved account issue, though these accounts sit alongside numerous complaints.
- Independent fee reviews describe maker/taker pricing and asset- and network-dependent withdrawal charges; some characterize base trading rates as competitive.
- Trustpilot posts in the period repeatedly allege sudden account or withdrawal restrictions, prolonged access to funds, unclear compliance/KYC requests, and slow or unhelpful support. These are user reports, not independently verified findings.
- Google Play reviews and review roundups also mention confusing withdrawal steps, transfer minimums or fees, verification delays, and difficulty reaching support. Reviewers describe fees differently; published fee schedules vary by product, tier, asset and network.
- Independent coverage identifies regulatory enforcement as a concern: OKX’s 2025 US guilty plea and $504 million-plus resolution remained relevant during the period, and Texas regulators reportedly imposed a $95,000 penalty in September 2026. Coverage found no confirmed OKX exchange-wide hack in the period; reports cited older incidents or broader crypto-sector losses.
AI summary (Perplexity) of public sources as of 2026-10-21. Not part of the score. Sources: 1 2 3 4 5 6 7 8
Reviews elsewhere: Trustpilot ↗ · Reddit ↗ · Google Play ↗
Opinion leaders
no dataWhat the opinion leaders from our Sentiment page write about it: the share of complaints among mentions over 90 days.
The opinion leaders have not mentioned this exchange yet. The block fills itself: we follow their posts every hour.
API reliability
no dataOur own check: does the exchange API answer, over 30 days.
Collecting checks: we need at least 10, now 6.
How we score
- Licences · 25 points. Where the exchange is legal: licences and registrations from regulators' registers, minus bans and fines.
- Reserves · 20 points. Proof of reserves: is there one, who checked it, how fresh it is and whether coins cover every client balance.
- Security · 15 points. Past hacks and whether clients were made whole, the insurance fund.
- Liquidity · 15 points. Real BTC order-book depth within ±2% and futures open interest.
- What people say · 10 points. App Store ratings across countries, weighted by the number of reviews.
- Opinion leaders · 10 points. What the opinion leaders from our Sentiment page write about it: the share of complaints among mentions over 90 days.
- API reliability · 5 points. Our own check: does the exchange API answer, over 30 days.
Licences: a full licence in the EU (MiCA), UK, US, UAE, Singapore, Japan, Hong Kong, Canada, Korea, Australia or Switzerland gives 5 points, a full licence elsewhere 3, a registration (such as FinCEN or AUSTRAC) 1.5, an application or in-principle approval 0.5. Each country counts its best entry, and only if confirmed in the regulator's register. Every regulator ban, fine or warning in the last 3 years costs 2 points, at most 8 in total.
Reserves: a published proof of reserves gives 4 points; zk proof 6, audited Merkle tree or audited filings of a listed company 4, unaudited tree 2; a snapshot under 45 days old 4, under 90 days 2; the lowest coverage among BTC, ETH, USDT and USDC at 100%+ gives 6, at 95%+ gives 3.
Security: 10 points minus 2 for each hack where clients were made whole and minus 6 where they were not; hacks older than 5 years count half. Plus 5 if the insurance fund can be checked via API or on-chain, 3 if the exchange only publishes the amount.
When a block has no data yet it is left out and the total is rescaled to 100 over the blocks we have. Our readers' ratings are shown separately and do not enter the score, so they cannot be gamed.
Sources: regulators' registers (ESMA, FinCEN, AUSTRAC, VARA, MAS and others), the exchanges' proof of reserves pages, Powered by CoinGecko (depth and open interest), Apple App Store, the exchanges' public APIs, mempool.space, opinion leaders' posts on X. Licences checked 2026-10-21, data updated .
Partnerships do not affect the scores. We have affiliate links with some of these exchanges and may be paid if you sign up. A script computes the scores from public data with the same rules for all; the method and sources are below. Not investment advice. Trading crypto, especially with leverage, is high risk. 18+ only.